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Frequently Asked Questions

Rebate Ruth is a platform to help you earn cash rebates for shopping you already do. When you shop at your favourite stores through Rebate Ruth, we earn a commission from the store and share it with you! All you need to do next is click through a link on the Rebate Ruth site to be taken to the store’s website, where you can complete your purchase. Rebate Ruth tracks your purchase and awards you a stated percentage of the purchase amount as a cash rebate into your Rebate Ruth account. When the accumulated amount in your account reaches a minimum of $10.01, you can withdraw it to your nominated bank account or PayPal account.

Your information is stored securely and is protected by our state-of-the-art security and latest encryption technology so you can rest assured that your data and personal information is safe!

Every time you shop through Rebate Ruth and your purchase is approved by the store/retailer we will pay that rebate it in your Rebate Ruth account.

Create your Rebate Ruth account and log in before you shop at one of our partner stores. We reward you for shopping that you would ordinarily do at your favourite stores, with the added benefit of earning cash rebates. Do this continually over time and you will reap additional benefits for shopping you already do!

Retailers attract customers through Rebate Ruth rather than spending large amounts of money on marketing. When you shop through Rebate Ruth, we earn a commission from those retailers and share it with you. It’s that simple!

No. The cash rebate offered through Rebate Ruth will vary from each store due to retailers paying different commission rates. Some stores offer more than one type of product or service for sale, so may offer different percentages across different types of products.

No. The cash rebate percentage offered can go up or down. Some stores may increase cash rebate percentages for a short time as a special promotion. You should check the cashback percentage being offered before you start shopping.

Once your shop has tracked successfully, your cashback will appear as pending in your account within 7 days. We then verify your purchase wasn’t returned, cancelled, or changed which can take between 14-120 days depending on the store, before it is approved. Each shop will state its estimated approval time. We know that waiting is frustrating, so we will make every effort to approve your shops as soon as possible!

Yes, and the time limit varies at each store. To avoid time limits or problems in tracking your purchase for your cash rebate, we recommend that you complete your purchase in less than three hours.

A tracked record of your purchase should appear in your Rebate Ruth account within 7 days. Depending on which store you have shopped with, the cash rebate can take up to 120 days to become available for withdrawal from your account as we have to wait for the merchant to verify that you have made the purchase, and that it has not been returned or refunded.

You can easily remember by adding the Rebate Ruth browser notifier to your Chrome, Safari or Firefox browsers. A reminder will pop up on your screen if you start to browse one of our partner store websites and haven’t logged in to Rebate Ruth.

The Rebate Ruth Browser Notifier is a free browser extension that notifies you when you can earn cash rebates, discounts, or coupons. You can shop at your favourite online sites as normal, and the notifier will let you know to activate your cash rebate. It is that simple and you never have to worry about missing out on cashback deals again. Reap the benefits for shopping you already do!

An email notification will be sent to you to confirm the tracked purchase within 48-72 hours. Alternatively, you can log in to your account to see your tracked purchase history.

Unfortunately, no. If you go directly to the web page of one of our partner stores without clicking through a link on Rebate Ruth, we cannot to track your purchase and award your cash rebate. To avoid this, you can opt in to have a reminder pop up on your screen if you start to browse one of our partner retail websites and haven’t logged in to Rebate Ruth first.

Withdrawals should appear in your account within 3-5 working days.

There are no fees for either bank account or PayPal withdrawals.

Adblockers can prevent purchase tracking from working properly. To avoid this, disable your adblocker before you start shopping.

Rebate Ruth will be unable to track your purchase to give you a cash rebate if you have disabled cookies in your browser. To avoid this, make sure that cookies are enabled in your browser settings before you start shopping.

Creating account is easy. Simply click on the Rebate Ruth sign up link, fill in your details, connect a payment account and start shopping through the Rebate Ruth website or app.

Yane Sandanski